Information For Tenants

Government Advice & Support

The government have produced a booklet on How to Rent which can be found here.

This guide is for tenants (renting from a private landlord) to help them understand their rights and responsibilities. It provides a checklist and more detailed information on each stage of the process, including:

  • What to look out for before renting
  • Living in a rented home
  • What happens at the end of a tenancy
  • What to do if things go wrong

Have you paid a deposit?

If you have it is recommended that you obtain a detailed inventory of the property when you move in. This is one of the things your deposit is protecting.

Any deposit taken since 6 April 2012 must be protected in an authorised government scheme.

My landlord is asking for certain ID documents, why?

Since 2014 Landlord’s (or their Agents) have a legal obligation to ensure that any person renting a property from them is entitled to live in the UK. This check has to be undertaken even if you are a British citizen.

The link below will give you more information.

https://www.gov.uk/prove-right-to-rent

I have been given notice to terminate my tenancy agreement, but the council says I have to wait until the bailiff kicks me out. What do I do?

If you are given a formal notice to terminate your tenancy the local authority has a duty to help prevent them from becoming homeless (this is the prevention duty),
which is part of the Reduction of Homelessness Act 2018. The local authority have a responsibility if the Section 21 notice is due to expire within 56 days.

By the local authority insisting that they will not assist you until you are evicted by a bailiff will mean that you may incur costs in excess of £500.00.

I have been given notice to terminate my tenancy agreement, but the council says I have to wait until the bailiff kicks me out. What do I do?

These payments may be available from your council to assist with:

  • paying rent not covered by benefits
  • a tenancy deposit
  • rent in advance
  • moving costs
  • rent arrears

The payment could be made for up to 3 months. However, you will need to be in receipt of Universal Credit.